faq

WHERE CAN I BUY NOWITA ICE CREAM?

You can buy Nowita Ice Cream from: - Roots and Fruits, Great Western Road, Glasgow - Locavore, Dumbarton Road, Glasgow - Locavore, Victoria Road, Glasgow - Locavore, Kirkintilloch, Glasgow - Neighbourhood, Shawlands, Glasgow - Suresh and Sons, Finnieston, Glasgow - No. 40 by the Alba Collective, Bearsden, Greater Glasgow - The Shop by Ballintaggart, Aberfeldy We also offer monthly home delivery in Glasgow. Please see our shop ice cream page for upcoming delivery dates and how to order. If you don't want to wait until our next delivery date, you are welcome to collect from our Kelvindale kitchen for free seven days a week. And be sure to keep an eye out for us at local farmers markets and events!



HOW DO I ORDER ONLINE?

E-mail hello@nowita.co.uk with your order including:

  • flavour + quantity
  • name, address + contact number

  • whether you'd like to pay in advance by bank transfer or by card/cash on delivery
We'll reply to confirm your order and if you've selected to pay via bank transfer, we'll send your invoice which must be paid prior to your delivery date.

Your delivery date and estimated time will be e-mailed to you prior to delivery.

Please check your junk mail then contact hello@nowita.co.uk if you do not receive this from us.



CAN I HAVE NOWITA ICE CREAM AT MY EVENT?

Definitely! Please email hello@nowita.co.uk to discuss your event and how we can help.



WHERE DO YOU DELIVER TO IN GLASGOW?

We deliver to the following postcodes in Glasgow: G1, G2, G3, G4, G5, G11, G12, G13, G14, G15, G20, G21, G22, G31, G32, G33, G40, G41, G42, G43, G44, G45, G51, G52, G61, G62, G73



HOW DOES DELIVERY WORK?

We offer monthly home delivery in Glasgow (see which postcodes we deliver to in the FAQ below). Please see our shop ice cream page for upcoming delivery dates.

When you place an order we'll confirm your delivery date and estimated time via e-mail prior to delivery. Someone must be home to accept the delivery. If you are not at home during the agreed time, we unfortunately cannot leave the ice cream but you are welcome to collect it from our kitchen in Kelvindale.
Delivery is £2 + free for orders over £20.



CAN I ORDER OUTWITH SCHEDULED DELIVERY DATES?

Yes! We are happy to deliver outwith our scheduled delivery dates for larger orders (minimum 6 tubs) so please get in touch with us and we'll see what we can do. You are also welcome to collect from our Kelvindale kitchen for free seven days a week.



I WANT ICE CREAM NOW! CAN I COLLECT?

Yes, you are welcome to collect from our Kelvindale kitchen for free seven days a week. Drop us an e-mail at hello@nowita.co.uk to order and arrange collection.